Refund Policy
Effective October 14, 2026
Free sample first
Every plan can be tried with 10 free leads before you pay, so you can judge the data quality first.
Cancelling
You can cancel at any time by emailing support@daure.in. Cancellation stops the next renewal. You keep access to the portal and your delivered leads until the end of the period you paid for.
When we refund
- 14-day money-back guarantee: if you are not satisfied, ask within 14 days of any payment and we will refund that payment in full. No questions asked.
- No delivery: if we deliver no leads during a paid month because of a problem on our side, we refund that month.
- Duplicate or mistaken charges: always refunded in full.
When we don't refund
Apart from the cases above, we do not give partial refunds for unused days or for months in which leads were delivered. Lead volumes listed on plans are maximums and depend on how many qualifying businesses exist in your niches.
How refunds are paid
Payments are processed by our reseller Paddle.com, the Merchant of Record for all orders, so refunds are issued by Paddle back to the original payment method, usually within 5 to 10 business days of approval. Your bank may take longer to show the credit. You can also request a refund through Paddle directly using the link in your receipt.
Contact
Refund requests and questions: support@daure.in. Please include the email address on your account.